1. Introduction

Three Shires Media & Events provides wedding DJ services, party DJ hire, corporate event support, event photography and event production services across Northamptonshire and surrounding counties.

We take privacy seriously and aim to handle personal data fairly, securely and transparently in line with UK data protection law, including the UK GDPR and the Data Protection Act 2018.

2. Data controller

Business name

Three Shires Media & Events

Business type

UK Sole Trader

Trading contact

Franky Smith

Registration reference

CSN6576890

Address

7 Buckby Drive, Burton Latimer, NN15 5FU, United Kingdom

Email

hello@threeshires.events

Phone

Franky Smith: 07584048875

Paul White: 07704605241

3. What data we collect

Depending on how you contact us or use the website, we may collect and process the following information:

Name
Email address
Phone number
Event dates
Venue details
Postcode
County
Guest count
Event preferences
Music preferences
Requested services
Enquiry notes and messages
Technical and browser data
IP address where relevant

4. How we collect data

We collect information when you complete an enquiry form, contact us by email, phone or message, discuss an event with us, or provide details needed for planning and delivering services.

We may also collect limited technical information through website analytics, cookies, security tools such as Google reCAPTCHA, and payment processing through third-party systems such as Planning Beats and Stripe.

5. Lawful basis

Contract

Used when we need to respond to enquiries, provide quotes, manage bookings, plan events and deliver agreed services.

Legitimate interests

Used for ordinary business administration, responding to potential customers, improving the website, protecting the website from spam or misuse, and keeping practical event records.

Legal obligation

Used where we need to keep records for tax, accounting, legal or regulatory reasons.

Consent

Used where consent is required, such as certain optional cookies, marketing permissions or similar optional processing.

6. How data is used

We use personal data to respond to enquiries, check availability, provide quotes, deliver event services, plan music and event logistics, communicate with customers, prevent fraud or spam, maintain records and improve website performance.

7. Payments

Payments may be processed via the Planning Beats event management system and Stripe.

Three Shires Media & Events does not directly store full payment card details. Payment information is handled by the relevant third-party payment provider according to their own security and privacy terms.

8. Google Analytics

We use Google Analytics where enabled to understand how visitors use the website, which pages are useful, and how the site can be improved. Analytics may collect information such as pages visited, approximate location, device type, browser type and usage patterns. Where required, analytics cookies are handled through cookie consent controls.

9. Google reCAPTCHA

We may use Google reCAPTCHA to protect forms from spam and automated abuse. reCAPTCHA may process technical information such as IP address, browser data, user interactions and device signals. This processing is provided by Google and is subject to Google's privacy terms.

10. Data sharing

We do not sell personal data.

We may share relevant information with trusted suppliers where needed to deliver an event, such as production partners, photographers, musicians, venue teams or technical providers. We may also share data with payment providers, website hosting or email providers, analytics and security providers, professional advisers, or authorities where required by law.

Only the information reasonably needed for the relevant purpose will be shared.

11. Retention

We keep enquiry and booking information only for as long as needed to respond, manage the event, maintain business records, resolve queries and meet legal or tax obligations.

Unsuccessful enquiries may usually be kept for a shorter period for follow-up and administration. Booking and transaction records may be kept for longer where accounting, tax or legal requirements apply.

12. Security

We use reasonable technical and organisational measures to protect personal data from unauthorised access, loss, misuse or disclosure. No website or email system can be guaranteed to be completely secure, but we take practical steps to keep data protected and limit access where appropriate.

13. Customer rights

Under UK GDPR, you may have the right to:

Access the personal data we hold about you
Ask us to correct inaccurate data
Ask us to delete data in certain circumstances
Ask us to restrict processing in certain circumstances
Object to certain processing
Request data portability where applicable
Withdraw consent where processing relies on consent
Complain to the Information Commissioner's Office

To exercise your rights, contact us using the details below. We may need to confirm your identity before acting on a request.

14. Cookies

Cookies are small files placed on your device to help websites work, remember preferences, understand usage or support security features. This site may use essential cookies, analytics cookies and security-related cookies. Read our Cookie Policy for more detail.

15. Complaints

If you are unhappy with how we handle your personal data, please contact us first so we can try to resolve the issue. You also have the right to complain to the Information Commissioner's Office, the UK supervisory authority for data protection. Visit ico.org.uk for more information.

16. Contact